Computer Support
Help for Windows PCs and Macs that are slow, freezing, showing errors or need setting up.
Common problems we fix online
Most computer problems are caused by software, settings or updates rather than faulty hardware, which means they can usually be fixed online in a single session.
- Slow start-up and general sluggishness
- Freezing, crashing and blue-screen errors
- Software that won't install, open or update
- Windows and macOS update problems
- Setting up a new computer and moving your files
- Email programs, browsers and pop-up problems
Every session includes
- Diagnosis of the cause, explained in plain language
- Clean-up of start-up programs and unwanted software
- Updates and driver checks
- A summary of what was changed
Need hands-on help? Onsite technician visits are available for problems that can't be fixed online.
From $49 for a Quick Fix. The price is confirmed before any work begins. See pricing.
Useful checks
Restart first
A full restart clears many temporary problems. If the problem returns, note when it happens.
Back up important files
If the computer still works, copy important documents to a USB drive or cloud storage before the session.
Note the system
Check whether you use Windows 10, Windows 11 or macOS, and roughly how old the computer is.
KeyBridge Web Solutions LLC is an independent service provider and is not affiliated with any device or software manufacturer. For warranty repairs and official downloads, contact the manufacturer directly.
Frequently asked questions
Can you speed up an old computer?
Often, yes. We remove unnecessary start-up programs, clean up storage and check for problems. If the hardware is too old for your needs, we will tell you honestly.
Will I lose my files?
Our routine fixes do not delete your personal files. If any step carries a risk, we explain it and ask you to back up first.
Do you support Macs?
Yes. We support both Windows computers and Macs.
Tell us what happened.
A technician will call you back to discuss the problem and confirm the price before any work begins.
Keep your details safe. Never send passwords, one-time codes or license keys in this form or by email.
Other remote support
Talk through your next step.
Call us or send a request. We confirm the scope and price with you before any work begins.