Website & Email Support
Fixes for website errors, domains, hosting and business email, from the same team that builds our websites.
Common problems we fix online
As a web development company, we know how websites, domains and email fit together. We can fix problems with your existing site, wherever it is hosted.
- Website down or showing errors
- Domain name and DNS settings
- SSL certificate and "not secure" warnings
- Business email setup on computers and phones
- Emails going to spam or not arriving
- Contact forms that don't send
Every session includes
- Diagnosis of website, DNS or email settings
- Fixes made with your approval
- Testing on desktop and mobile
- Advice on preventing repeat problems
Need hands-on help? Onsite technician visits are available for problems that can't be fixed online.
From $49 for a Quick Fix. The price is confirmed before any work begins. See pricing.
Useful checks
Note the address
Have your website address and the name of your hosting or domain provider ready.
Record the error
Take a screenshot of any error message, or copy the bounce-back email you received.
Check access
Make sure you can log in to your hosting or domain account yourself. Don't send us the password by email.
KeyBridge Web Solutions LLC is an independent service provider and is not affiliated with any device or software manufacturer. For warranty repairs and official downloads, contact the manufacturer directly.
Frequently asked questions
Can you fix a website you didn't build?
Yes, in most cases. We work with common hosting platforms and content management systems.
Can you redesign my website instead?
Yes. See our website plans and packages.
Do you host websites?
We help you set up and manage hosting with a provider that suits your needs.
Tell us what happened.
A technician will call you back to discuss the problem and confirm the price before any work begins.
Keep your details safe. Never send passwords, one-time codes or license keys in this form or by email.
Other remote support
Talk through your next step.
Call us or send a request. We confirm the scope and price with you before any work begins.